📜 Return and Refund Policy

1. InkBrief offers professional consulting services based on a subscription model. Due to the nature of our services, all sales are considered final once consulting sessions or resources have been accessed. Refunds are not provided for completed service periods. We encourage clients to review subscription details carefully before purchasing.

2. Subscriptions may be canceled at any time before the renewal date to avoid charges for the next billing cycle. Cancellation requests must be sent via email and confirmed by our support team. The subscription will remain active until the end of the current billing period. No partial refunds will be issued for unused time.

3. In rare cases where a billing error or service disruption is verified, InkBrief may issue a partial or full refund at its sole discretion. Each refund request will be reviewed individually to ensure fairness. Refund decisions are final and communicated promptly to the client. Clients should allow up to 10 business days for refund processing if approved.

4. Clients may upgrade or downgrade their subscription plans with written notice. Changes will take effect in the next billing cycle unless otherwise agreed. Upgraded plans will provide immediate access to expanded consulting resources upon activation. Downgraded plans will limit access to services according to the new subscription level.

5. If a client experiences dissatisfaction with our service, we encourage immediate communication to resolve concerns before subscription cancellation. We value client feedback and work to improve service quality based on client input. All concerns are treated seriously and handled promptly. Open dialogue is fundamental to our consulting approach.

6. Refunds are not issued due to subjective dissatisfaction once services are delivered within the agreed framework. We clearly define the scope of consulting services before engagement to avoid misunderstandings. Clarifications regarding service scope are available on request. Clients are responsible for understanding service terms before purchase.

7. InkBrief reserves the right to modify this Return and Refund Policy without prior notice. Updates will be posted publicly on this page. Continued use of InkBrief services after an update constitutes acceptance of the revised terms. Clients are advised to review this policy periodically for changes.

8. For questions related to subscription cancellations or refund eligibility, please contact us at: Email: [email protected] | Phone: +1 413-365-9383 | Address: 32 Langford Ave, Toronto, ON M4J 3E3, Canada

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